Digital Industry Group Inc (DIGI). respects your right to privacy, and is committed to safeguarding your privacy. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
“Personal information” is information we collect and hold which identifies you, or from which you are reasonably identifiable.
Collection of personal information
DIGI will, from time to time, collect and store personal information you enter onto our website (including via our complaints form for industry codes of practice), that you provide to us directly or which is given to us in other forms.
You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide newsletters or updates about our events, or activities or process complaints or other requests from you.
We may collect additional information at other times, including but not limited to, when you interact with our complaints facility for industry codes of practice, when you provide information about your personal or business affairs, or respond to our surveys, or engage in our research, events or promotions.
Additionally, we may also collect any other information you provide while interacting with us.
When you come to our website (www.digi.org.au) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
DIGI understands the importance of protecting the privacy of minors, especially in an online environment. It is our policy to never knowingly collect or maintain information about any minor, except as part of a specific complaint, event or interaction which requires that such personal information to be collected, or as required by law.
How we collect your personal information
DIGI collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we process complaints for an industry code we administer, and when we provide our services to you.
Use of your personal information
DIGI may use personal information collected from you to provide you with information, updates and newsletters, for administering events and promotions and for complaints handling. We may use your personal information to improve our products and services and better understand your needs.
DIGI may contact you by various methods including, but not limited to telephone, email, SMS or mail.
DIGI holds personal information in both hard copy and electronic formats. In some cases, we engage third party service providers to host electronic data (including personal information you may provide to us) on our behalf.
Disclosure of your personal information
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
We may disclose information to our suppliers, subcontractors and business partners (“Service Providers”): We may share information about you with our service providers who process information to provide services to us or on our behalf.
DIGI is an industry association that advocates for its members’ public policy interests. We may disclose information to our members and third parties where necessary, such as in relation to complaints under codes of practice we manage where that complaint relates to that member or third party code signatory.
We may need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
We may also use your personal information to protect the legal rights, property or safety of DIGI, our website, our customers or third parties.
Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.
If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
Security & privacy of your personal information
DIGI is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
Although we take measures to safeguard against unauthorised disclosures of information, we cannot cannot guarantee the security of any information that you transmit to us, or receive from us, and the security of information provided to our Service Providers.
Third party sites: Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that DIGI is not responsible for the security privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.
Access to your personal information
You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at email@example.com.
We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
Complaints about privacy
If you have any complaints about our privacy practices, please feel free to send details of your complaints to us at firstname.lastname@example.org or Suite 703, Level 7, The Trust Building, 155 King Street, SYDNEY NSW 2000, AUSTRALIA
We take complaints very seriously and will respond shortly after receiving written notice of your complaint.